Accessibility

Accessibility statement

This statement applies to the online offer of Oster Toys GmbH – Schmatzepuffer at www.schmatzepuffer.de .

The legal basis is the Accessibility Strengthening Act (BFSG) and the BFSG Ordinance (BFSGV) in conjunction with the standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

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Scope

This statement applies to all publicly accessible content on our website, including the online shop and provided downloads.

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Status of compatibility

Our website is currently partially accessible. We adhere to the WCAG 2.1 AA guidelines and are continuously working to improve accessibility.

A comprehensive implementation is targeted to be carried out gradually by Q4 2026 at the latest .

To provide support, we use the app “EA • Accessibility”, which offers additional features such as font size and contrast adjustments.

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Known limitations

Some content is not yet fully accessible, for example:

• individual images without complete alternative text,

• Videos without subtitles,

• older PDF documents.

We are continuously working to resolve these issues or provide accessible alternatives.

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Feedback and contact

Should you encounter any barriers or require support, please contact us:

Email: info@schmatzepuffer.de

Address: Oster Toys GmbH, Calmontstraße 8, 56814 Bremm

We strive to answer inquiries within 5 working days.

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Enforcement proceedings

If your request is not answered satisfactorily by us, you can contact the responsible market surveillance authority in accordance with Section 20 BFSG.

You can find more information on this topic on the official websites of the federal states.

Declaration date: September 19, 2025